So being a Nextel customer for the past two years has really limited my views on the wireless industry. Till recently, I thought all phones were suppose to featureless and bulky, since I had become so use to Nextel's lineup of hideous and bland phones, I then switched my network over to T-Mobile and since then I haven't looked back. T-Mobile is way ahead of Nextel for many reasons and the fact that they actually care about how their phones look and function is a huge plus. The customer service on Nextel was "OK" if you liked being outsourced, but once on T-Mobile their customer service was at my disposal and proved far more superior to Nextel's. Another notable change for me was the fact that I now have a phone (T-Mobile Dash) that can do more than just make a phone call such as listening to music, watching video playback, and chatting on the instant messenger. So far so good with T-Mobile and I just had to share my experience with you all.
Cheers,
John
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